Returns & Exchanges
At Triumph Lingerie, we want you to feel confident and comfortable in your purchase; therefore, we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Please ensure that intimate apparel is tried on over your own underwear to maintain hygiene standards and eligibility for a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn garments with all original labels and protective hygiene strips intact into the original shipping box or a secure mailer.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal, then affix it firmly to the outside of your package, covering any old barcodes.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.